Returns & Exchanges
At TCB JEANS, we want you to be fully satisfied with your high-quality denim. If the fit isn't perfect, you can return or exchange unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the denim in its original packaging, ensuring all tags are attached and the item is in its original, unwashed condition.
- 3.Ship the Item
Print the provided prepaid shipping label and drop off your package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our workshop inspects the returned goods, we will process your refund to the original payment method or ship your replacement size within 5 business days.
